Privacy Policy
Last updated: November 1, 2025
Thank you for visiting Catherine’s Custom Creations (“we,” “us,” “our”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://catherinescustomcreations.com, make a purchase, or interact with us online.
1. Information We Collect
We collect information from you when you:
- Place an order through our website
- Subscribe to our newsletter or email list
- Contact us through forms or email
- Leave a comment, review, or inquiry
The personal information we may collect includes:
- Name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Payment details (processed securely through our payment provider)
- Order information and purchase history
We may also collect non-personal information such as browser type, device, and IP address for analytics and website performance purposes.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders or account
- Provide customer support and respond to inquiries
- Send occasional promotional emails (only if you opt in)
- Improve our website, products, and overall customer experience
3. Payments and Security
All payments are processed securely through Square and WooCommerce Payments.
We do not store or have access to your complete credit card details.
Our website uses SSL encryption to ensure your personal data is protected during transmission.
4. Cookies
Our website uses cookies to:
- Keep your shopping cart active
- Remember your preferences
- Analyze website traffic and performance
You can disable cookies in your browser settings, but some site features may not work properly without them.
5. Sharing Your Information
We respect your privacy and do not sell, trade, or rent personal information.
We only share limited data with trusted third-party providers who help us operate our business, including:
- Payment processors (Square, WooCommerce Payments, PayPal)
- Shipping carriers (for order fulfillment)
- Email marketing and analytics services (e.g., Mailchimp, Google Analytics)
These companies only receive the information necessary to perform their services and are required to protect it.
6. Data Retention
We retain order information for our records unless and until you request deletion.
You may request that your personal information be removed at any time by contacting us at catherinescustomcreations@outlook.com (or your preferred contact email).
7. Your Rights
You may have the right to:
- Access and receive a copy of the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing emails
To exercise any of these rights, contact us at catherinescustomcreations@outlook.com.
8. Third-Party Links
Our website may include links to other sites such as Etsy, Instagram, or Pinterest.
We are not responsible for the privacy practices or content of those websites. Please review their policies when visiting them.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new “Last updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Catherine’s Custom Creations
Website: https://catherinescustomcreations.com
Email: catherinescustomcreations@outlook.com
Optional Additions:
If you use these tools, you can include these lines:
Mailchimp or Email Marketing: “If you sign up for our email list, your address is securely stored with Mailchimp and used only for shop updates or promotions.”
Google Analytics: “We use Google Analytics to understand visitor behavior. Google’s privacy policy is available here.”