Thank you for shopping with Catherine’s Custom Creations!
The Shipping Policy should answer all your questions. Each order is handled with care and attention to detail to ensure your handmade items arrive safely and as quickly as possible. If there is something that is not covered below and you have questions about, please reach out. My main goal is for all your questions to be answered before you make a commiment.
Processing Time
Most handmade items are made to order.
Please allow 3–7 business days for processing before your order ships.
During holidays or peak times, processing may take a bit longer, but I’ll always do my best to get your items out quickly.
Shipping Methods
All orders are shipped via USPS unless otherwise noted.
Tracking information will be provided once your order ships.
Delivery times vary by location, but most U.S. orders arrive within 3–7 business days after shipment.
Split Shipments
Please note:
If your order includes shirts, they are printed and shipped by my trusted production partner, Printify.
These items will ship separately from your handmade items and may arrive in multiple packages.
You will receive tracking information for each shipment if your order is split.
Shipping Rates
Shipping is automatically calculated at checkout based on weight, size, and destination.
Free or discounted shipping may be offered during special promotions.
Lost or Delayed Packages
Once your package is accepted by USPS, delivery times are beyond my control.
If your order is significantly delayed or appears lost, please contact me so I can help resolve the issue.
International Shipping
At this time, I only ship within the United States.
Questions?
If you have any questions about your order or shipping, please reach out through my Contact Page — I’m always happy to help!
Returns & Exchanges
For information about returns, please see our [Return & Refund Policy].
If you have any questions about our shipping policy, feel free to reach out to us at catherinescustomcreations@outlook.com