Welcome to Catherine’s Custom Creations! By accessing or placing an order on this website, you agree to the following terms and conditions. Please read them carefully before using the site or making a purchase.
General Information
Catherine’s Custom Creations owns and operates this website (catherinescustomcreations.com). By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian to make purchases.
Handmade & Personalized Items
We handcraft each product with care, and many items are personalized or made to order. Small variations in color, size, or placement may occur as part of this process. These variations are normal and part of the character of handmade items.
Pricing & Payments
All prices are listed in U.S. dollars (USD). We accept secure payments through WooCommerce and Square. We may change prices and product availability at any time without notice.
Shipping
We process and ship orders within the timeframes listed on our Shipping Policy page. While we cannot control postal delays or lost packages after shipment, we will make every reasonable effort to help resolve any issues.
Returns, Refunds, and Exchanges
Please review our Refund & Returns Policy for full details. We generally do not accept returns on personalized or custom items unless the item arrives damaged or defective.
Cancellations
You may cancel an order within 2 hours of purchase. After that time, production may begin, and we may not be able to cancel the order.
Intellectual Property
Catherine’s Custom Creations owns all content on this website, including photos, designs, and text. You may not copy, reproduce, or redistribute any content without written permission.
Limitation of Liability
Catherine’s Custom Creations is not responsible for any indirect, incidental, or consequential damages arising from the use of, or inability to use, our products or website.
Privacy
We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Contact
For questions or concerns, contact us at catherinescustomcreations@outlook.com